REFUND AND RETURNS POLICY

Thank you for choosing our website service. We strive to provide you with the best experience possible. However, we understand that there may be circumstances where a refund is necessary. This refund policy outlines the conditions under which refunds will be issued. Please read this policy carefully before making a purchase.

1. Eligibility for Refund:

1.1 Service Disruption: If our Digitalizard IPTV  website service experiences a significant disruption or becomes unavailable for an extended period due to technical issues on our end, you may be eligible for a refund. This eligibility will be determined on a case-by-case basis, and you must provide evidence of the service disruption.
1.2 Unmet Expectations: If you are unsatisfied with the quality or performance of our IPTV website service and believe it does not meet the advertised features or expectations, you may request a refund. We encourage you to reach out to our customer support team to discuss the issue and attempt to resolve it before requesting a refund.

2. Non-Refundable Circumstances:

2.1 Change of Mind: Refunds will not be provided if you simply change your mind or decide that you no longer want to use our website service. We recommend reviewing all information about our service and features before making a purchase.
2.2 Incompatible Devices or Software: It is your responsibility to ensure that your devices and software meet the necessary requirements to use our  website service. Refunds will not be issued if you encounter compatibility issues.

3. Refund Process:

3.1 Contact Customer Support: If you believe you are eligible for a refund based on the conditions mentioned above, please contact our customer support team within 1 days of your initial purchase. You can reach us through [contact information].
3.2 Provide Necessary Information: To process your refund request, we may require relevant information such as your purchase details, account information, and evidence supporting your claim (if applicable).
3.3 Refund Resolution: We will review your request and aim to respond within a reasonable timeframe. If your refund is approved, we will initiate the refund to your original payment method.

4. Partial Refunds:

IN some cases, in digitalizard IPTV we may offer partial refunds depending on how long you have used our service before encountering issues. This option is typically considered when there has been a disruption in service or when the service does not meet your expectations but was still used for a portion of the subscription period. The amount of the partial refund will be calculated based on factors such as the duration of usage, the severity of the issue, and the extent to which the service was impacted. Please note that partial refunds are issued at our discretion, and each case will be evaluated individually.

5. Changes to the Refund Policy:

We reserve the right to modify or amend this refund policy at any time. Any changes made will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for any updates.
Please note that this refund policy is subject to our terms of service and any applicable laws and regulations.
If you have any further questions or require assistance, please contact our customer support team.